All returns will receive store credit as we do not offer refunds.
Returns are accepted if initiated within 10 days of delivery. We will use the delivery date from the USPS tracking link provided at the time of shipment. If you need to return an item, please note, return shipping fees are the responsibility of the customer.
All items must be returned to us in the condition they were received. Items must be returned unworn, unwashed and odor free. Shoes must be returned with their original shoebox. Please pack the shoebox inside another box as the original shoebox must be returned undamaged.
We reserve the right to refuse a return if the above mentioned conditions are not met.
The following items are FINAL SALE and cannot be returned:
- ALL SALE ITEMS ARE FINAL
- Items purchased with a discount/promotional code/store credit
- All bags/totes/purses
- Hair Accessories
- Bralettes/ Intimates/ Lingerie
- Holiday Apparel
- Home goods
If you send back any of the above mentioned items, you will not receive return credit and Fourever Lane will not pay to ship the package back to the customer.
ALL RETURNS MUST BE PROCESSED AS FOLLOWS:
- Mail your return to: "ATTN: RETURN at 209 West Street Suite 102, Annapolis, Maryland 21401"
- Include inside of your return package your name and order number.
- Please allow 5-7 business days for us to process your return as we batch process all returns on a (1x) weekly basis. When your return is complete, we will email you a confirmation that store credit has been issued.
Please understand that if you do not follow the return process as set forth by Fourever Lane, then we cannot issue store credit.
Since our inventory is ever changing, we do not offer exchanges. However, feel free to place another order for the item(s) or size(s) you need.
Upon receiving your package, please check that it is free of damages! If it is, please email a picture of the damage to firstname.lastname@example.org In the subject line of your email, please put "Damaged."
After the damage is reviewed, we will email you a prepaid return label and information regarding store credit. Once you've received the label, please send back the damaged item within 7 days.
As a small business, we cannot offer refunds or credit after an item has been worn or washed. After the item has been worn Fourever Lane is not liable for any damage that occurs.
For additional questions about returns or questions referring to your order, please email email@example.com